In previous articles, we examined the potential benefits of mobile assessments for the IO Profession. In addition, we’ve started a recent series of articles on the advantages of Situational Judgement Tests (SJTs). What if we combine both? In today’s article, we look at just such an example: cut-e’s exciting chatAssess technology.

Introduction: Why situation matters

IO Practitioners who want to make better talent decisions often use measures of ability and personality to inform their hiring practices. As we’ve discussed in previous posts, this is a very good idea indeed. Using objective, scientifically-validated assessments avoids subjective, biased decision-making and predicts job performance far beyond chance levels. However, it would be remiss not to also consider the situation within which work behavior occurs. Put another way, it is sometimes important to know how people would behave in very specific circumstances, rather than knowing their general disposition across situations.

A candidate-centric recruitment process involves communicating clearly with candidates and providing them with feedback. But you should also aim to ‘meet candidates where they are’. And, increasingly, they’re on-the-go. Mobile devices are how they interact with the world. 56% of job seekers want to be able to apply for their next role via a mobile device.

If we look back at this year we can certainly agree that 2017 is an excellent example of the VUCA world. It was a year full of Volatility, Uncertainty, Complexity and Ambiguity. On the international stage, we saw and experienced Brexit, Donald Trump, North Korea and fake news, just to name a few. Whereas in Southern Africa, corruption scandals, state capture and the end of the Robert Mugabe reign continue to put tremendous pressure on economies and society.