A candidate-centric recruitment process involves communicating clearly with candidates and providing them with feedback. But you should also aim to ‘meet candidates where they are’. And, increasingly, they’re on-the-go. Mobile devices are how they interact with the world. 56% of job seekers want to be able to apply for their next role via a mobile device.

If we look back at this year we can certainly agree that 2017 is an excellent example of the VUCA world. It was a year full of Volatility, Uncertainty, Complexity and Ambiguity. On the international stage, we saw and experienced Brexit, Donald Trump, North Korea and fake news, just to name a few. Whereas in Southern Africa, corruption scandals, state capture and the end of the Robert Mugabe reign continue to put tremendous pressure on economies and society.

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